Privacy Policy

Effective Date: 2/18/2025
Last Updated: 11/4/2026

Welcome to Iron Wing Dispatching ("Company," "we," "us," or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website iron-wing-dispatching.com and use our services.

1. Information We Collect

A. Information You Provide to Us:

• Contact Information: Name, email address, phone number, and company details.
• Payment Information: Billing details (processed securely through third-party providers).

B. Information Collected Automatically:

• Website Usage Data: IP addresses, browser type, device information, pages visited.
• Communication Data: Any messages sent through contact forms or live chat.

2. How We Use Your Information

• Provide and manage dispatching services.
• Respond to inquiries and customer support requests.
• Improve our website and services.
• Send important updates or marketing communications (with your consent).
• Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Service Providers: Third-party companies that help with website hosting, payment processing, text-message delivery, or marketing. Mobile phone numbers and text-messaging consent are never shared for third-party marketing.
• Legal Authorities: If required by law or to protect our rights.

SMS / Text Messaging

If you give us your mobile phone number and agree to receive text messages, we use it to send operational messages about our dispatching services, such as load offers, rate confirmations, dispatch instructions, and account updates. See our Terms and Conditions for the full program terms.

• Consent: We collect consent to text you verbally, during a phone call with our representative. We record your phone number, the date and time of consent, and who obtained it. Consent is not a condition of using our services.
• No sharing for marketing: We do not sell, rent, or share your mobile phone number or your text-messaging consent with third parties or affiliates for their marketing or promotional purposes.
• Service providers: We use messaging providers, such as Twilio, only to deliver and manage our messages for us. They may process your phone number and message content for that purpose only.
• Opt out: Reply STOP at any time to stop receiving texts, or HELP for help. Message and data rates may apply, and message frequency varies.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You can manage your cookie preferences in your browser settings.

5. Data Security

We implement security measures to protect your information. However, no online transmission is 100% secure.

6. Your Rights and Choices

• Request access, correction, or deletion of your personal data.
• Opt out of marketing emails at any time.
• Disable cookies through browser settings.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy policies or content.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions, contact us at:

Email: info@iron-wing-dispatching.com

Address: 30 N Gould St, Sheridan, WY 82801