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Terms and Conditions

Last Updated: 11/4/2026

These Terms and Conditions ("Terms") govern your use of iron-wing-dispatching.com and the dispatching services offered by Iron Wing Dispatching ("Company," "we," "us," or "our"). By using our website or services, you agree to these Terms. If you do not agree, please do not use them.

1. Our Services

We provide dispatching services to owner-operators and small motor carriers, including load sourcing, rate negotiation, route planning, and administrative support. We act on your behalf as your dispatcher. You remain the motor carrier of record and stay solely responsible for operating your equipment, driving safely, complying with hours-of-service and other laws, and maintaining your authority, insurance, and permits.

2. Fees

Our fee is a percentage of the linehaul rate on each load we book for you. Fuel surcharge is not included in the fee base. Current plans are published on our website. The Essential Plan is 5% and the Full-Service Plan is 10% of the linehaul rate. We may change published pricing for future loads, and any change will not affect loads already booked.

3. No Contract, Cancel Anytime

There is no long-term contract. You may stop using our services at any time by notifying us by phone or email. Fees remain due on any load we booked before you cancelled.

4. No Guarantee of Earnings

Freight markets change constantly. We work to find profitable loads, but we do not guarantee any level of revenue, load volume, or rates.

5. Your Responsibilities

6. Text Messaging Program Terms

This section applies to text (SMS) messages from Iron Wing Dispatching. It is part of these Terms and should be read with our Privacy Policy.

A. Program Description

Program name: Iron Wing Dispatching Dispatch Messages

If you agree to receive texts, we send operational messages related to our dispatching services, such as load offers and availability, rate confirmations, dispatch instructions, pickup and delivery updates, scheduling, document requests, account and service notices, and replies to your questions. We do not send third-party advertising, and we do not use this program for unrelated marketing.

B. How You Consent (Verbal Opt-In)

We collect consent to text you verbally, during a phone call or voice conversation between you and an Iron Wing Dispatching representative. We do not enroll a phone number that has not given consent. Before enrolling your number, our representative reads the following, or words to the same effect, and waits for your clear agreement:

"Do you agree to receive text messages from Iron Wing Dispatching at this number about your dispatching services, such as load offers, rate confirmations, and dispatch updates? Message frequency varies. Message and data rates may apply. You can reply STOP at any time to cancel or HELP for help. Consent is not a condition of using our services. You can read our Terms and Privacy Policy at iron-wing-dispatching.com."

We keep a record of your consent, including your phone number, the date and time, and the representative who obtained it. After you agree, we send a confirmation text that repeats the program name, the message frequency, how to get help, how to opt out, and that message and data rates may apply. Giving consent is optional and is not a condition of purchasing or using any of our services.

C. Message Frequency

Message frequency varies with your activity, such as the number of loads we are working on for you.

D. Costs

Message and data rates may apply. Your mobile carrier sets these charges. We do not charge you for texts.

E. How to Opt Out

You can cancel at any time. Reply STOP to any message. You may also tell us by phone at (817) 865-3016 or by email at info@iron-wing-dispatching.com. After you opt out, we send one message confirming your request and then stop texting you. To rejoin, reply START or give consent again by phone.

F. Help

Reply HELP to any message, call (817) 865-3016, or email info@iron-wing-dispatching.com.

G. Carriers and Delivery

Mobile carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed. Supported carriers and features may change.

H. Your Information

We do not sell, rent, or share your mobile phone number or text-messaging consent with third parties or affiliates for their marketing or promotional purposes. See our Privacy Policy for details.

7. Website Use

You agree not to misuse our website, attempt to gain unauthorized access to it, or submit false information through our forms.

8. Intellectual Property

The content, logo, and design of this website belong to Iron Wing Dispatching or its licensors. You may not copy or reuse them without our written permission.

9. Disclaimer of Warranties

Our website and services are provided "as is" and "as available," without warranties of any kind, to the fullest extent permitted by law.

10. Limitation of Liability

To the fullest extent permitted by law, Iron Wing Dispatching is not liable for indirect, incidental, or consequential damages, including lost profits, lost loads, or detention, arising from your use of our website or services. Our total liability for any claim will not exceed the fees you paid us in the three months before the claim arose.

11. Governing Law

These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law rules.

12. Changes to These Terms

We may update these Terms from time to time. Changes take effect when posted on this page with a new date. Continued use after a change means you accept it.

13. Contact Us

Email: info@iron-wing-dispatching.com

Phone: (817) 865-3016

Address: 30 N Gould St, Sheridan, WY 82801